JEC Technologies Group is your IT Solutions and Support provider. When you have a request or issue you will want to let us know so that we can help you resolve it. This goes through the ways in which you can contact us for this support. We assign ticket numbers, which act as reference numbers to track these requests. This allows us to ensure that there is visibility of your request and provides a way to more quickly refer to the issues that you are experiencing.

We have enabled password self-service on your Microsoft Office 365 accounts. This allows you to reset the password, should you find yourself unable to access your account. Should you have an issue you can log a call with us, however there will be a cost for assistance should it be required.

Microsoft OneDrive is a file hosting service and synchronisation service operated by Microsoft as
part of its web version of Office. It helps protect your files, gives you more access to the files
while on the move, and allows collaboration and sharing of files with people both inside and
outside your company.

Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams has replaced Skype for Business. It is a powerful tool and having full use of it will empower you to communicate and share.

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Get Your Team up and running

Go to Guide for team owners

Organize your teams list

Collaborate

Upload and Share Files

SharePoint is a web-based collaborative platform that integrates with Microsoft Office. SharePoint is primarily used as a document management and storage system, but the product is highly configurable, and usage varies substantially among organisations.

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Create a team or communication site

Create a page

Create and Share Files

Explore your team site

More

With Outlook on your PC, Mac or mobile device, you can: Organize email to let you focus on the messages that matter most. Manage and share your calendar to schedule meetings with ease. Share files from the cloud so recipients always have the latest version.  

Welcome to Your Inbox

Create and Send Email

Create Email Signature

Sending and Receiving Attachments

Retract or Replace sent Email

With Outlook on your PC, Mac or mobile device, you can: Organize email to let you focus on the messages that matter most. Manage and share your calendar to schedule meetings with ease. Share files from the cloud so recipients always have the latest version. 

 Watch this overview

OneDrive

Upload Files and Folders

Get up and running quickly with the basic info you need to be productive right away.   A collection of powerful productivity apps you can use anywhere. Organize your life, expand your creativity, and protect what’s important. 

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Powerpoint

OneNote

SharePoint

Word

Excel

Stay a step ahead with Microsoft 365.  Get up to speed in minutes, quickly refer to things you’ve learned, and master keyboard shortcuts. If you have trouble viewing these PDFs, install the free Adobe Acrobat Reader DC.    

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Outlook Mail Online

Outlook Mail for Windows

Outlook Mail for Mac

Outlook Calendar online

Outlook Calendar for Windows

Outlook Mobile Android