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Helpful Resources for Modern IT Decisions

Complementary solutions designed to strengthen connectivity, security, communication, and infrastructure across your business.

BROWSE RESOURCES

Explore Our Resource Library

Blog & Insights

Articles covering IT strategy, cybersecurity trends, cloud adoption, and best practices.

Knowledge Base

Step-by-step articles, how-to guides, and answers to common technical questions.

Guides & Downloads

Downloadable PDFs, checklists, and reference materials for deeper learning.

Onboarding Resources

Helpful materials to support new customers during onboarding and early engagement.

VIDEOS

Learn IT the Simple Way

How to upgrade your security with Microsoft Entra Multi-Factor Authentication
16:49
How to use the Helpdesk Chat
02:12
Help Desk Chat Feature
01:42
How to set up email signatures for Office 365 users with CodeTwo software
04:31
How to set up a global email signature in Office 365
02:46
Set up an organization-wide email signature in Microsoft 365 (Exchange Online)
04:43
An overview of Microsoft 365 Business Premium security
02:54
Top 5 benefits of Microsoft 365 Business Premium
02:54
#ForTeachers: How does Office 365 work?
15:44
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PRACTICAL HELP

Knowledge Base & Downloads

Access practical resources designed to support day-to-day IT operations and decision-making.

Knowledge Base

Step-by-step guidance and answers to common questions across IT, security, and cloud services.

Getting Started with Managed IT Services

Understanding MFA and User Security Basics

Common Cloud Licensing Questions

Security Solutions

Endpoint protection, phishing simulations, and layered security tools to reduce risk.

IT Security Readiness Checklist (PDF)

Cloud Cost Optimisation Guide (PDF)

New Client Onboarding Overview (PDF)

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GETTING STARTED

Resources to Support a Smooth Onboarding Experience

What to Expect

An overview of our onboarding process, timelines, and key milestones.

Support & Communication

How to access support, escalation paths, and communication channels.

Roles & Responsibilities

Clarity on responsibilities, approvals, and points of contact during onboarding.

Tools & Access

Guidance on system access, documentation, and operational tools.

GET STARTED

Ready for Clear, Secure, and Predictable IT?

Whether you’re looking to strengthen cybersecurity, improve governance, or gain better control over IT costs and performance, JEC Technologies is here to help. Start with a conversation — no pressure, no complexity.

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