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JEC Technologies Group is your IT Solutions and Support provider. When you have a request or issue you will want to log a ticket with us to help you resolve it. In our recent partnership with AEP, not only do we offer support as you require it, we also believe in educating our end-users. Implementing self-service eases the ticket burden of other channels because it enables customers to resolve an issue on their own. The beauty of self-help functions that are open to the end