Monitor, Refine and Improve Engagement

Most support platforms provide all essential reports. Support is a high-touch discipline that thrives on human connections and good customer service

Updated Report Changes

At JEC Technologies Pty Ltd Group, we understand that the right information at the right time is needed for good business decisions.

Supporting this we are updating the reporting available to you. With our weekly, monthly service desk reports, you will have insight into your current service challenges, user requests and performance statistics. We aim to provide you with first-class technology as well as firt-class service.

We are letting you know that we are revising and setting up these reports, the reports will be dependant on your current Service Agreements, relevant Managed Services or active Projects. If you want to know more please contact us at sales@jectech.co.za. Otherwise, look out for our new reports and feel free to let us know what you think.